Privacy Policy
Effective Date: July 28, 2026
Legacy United Insurance Group ("Legacy United," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard personal information when you visit our website, request an insurance quote, communicate with us, or use our services.
Information We Collect
We may collect information you provide directly, including your name, phone number, email address, postal code, age range, desired coverage range, appointment information, and the contents of your communications. We may also collect technical information such as IP address, browser type, device information, referring pages, cookies, and website usage data.
How We Use Information
We may use personal information to respond to quote requests; connect you with appropriately licensed insurance professionals; provide, administer, and improve our services; schedule and manage appointments; communicate about your request or account; send marketing communications when permitted by law and your consent; prevent fraud and protect our systems; comply with legal obligations; and enforce our policies.
Calls and Text Messages
If you provide a phone number and the required consent, Legacy United Insurance Group and its licensed agents may contact you regarding your quote request. Marketing consent is not a condition of purchase. Message frequency varies. Message and data rates may apply. Reply STOP to opt out of text messages or HELP for help. We will honor applicable revocation and opt-out requests.
How We Disclose Information
We may disclose information to licensed insurance agents and carriers as necessary to evaluate or respond to your request; service providers that support hosting, communications, analytics, scheduling, customer relationship management, security, and compliance; government authorities or other parties when required by law; and parties involved in a business transaction such as a merger, acquisition, or sale. We do not sell personal information for money. Certain advertising or analytics activities may be considered a sale, sharing, or targeted advertising under some state laws, and eligible residents may have the right to opt out.
Cookies and Analytics
We and our service providers may use cookies and similar technologies to operate the site, remember preferences, understand site usage, measure advertising performance, and improve our services. Browser settings may allow you to limit cookies, although some site features may not function properly.
Data Retention and Security
We retain personal information for as long as reasonably necessary for the purposes described in this policy, including legal, regulatory, compliance, dispute-resolution, and recordkeeping needs. We use reasonable administrative, technical, and physical safeguards, but no system or transmission method is completely secure.
Your Choices and Privacy Rights
You may unsubscribe from marketing emails using the link in the message and opt out of text messages by replying STOP. Depending on where you live, you may have rights to request access, correction, deletion, or a copy of personal information, or to opt out of certain processing. We may need to verify your identity before completing a request. We will not discriminate against you for exercising applicable privacy rights.
Third-Party Links
Our website may link to third-party websites or services. Their privacy practices are governed by their own policies, and we are not responsible for those practices.
Children's Privacy
Our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.
Changes to This Policy
We may update this Privacy Policy from time to time. The revised effective date will appear at the top of this page. Material changes may be communicated as required by law.
Contact Us
For privacy questions or requests, contact Legacy United Insurance Group through the contact form on our website. Our business is located in Winter Garden, Florida.